Security awareness training

Overview

The Training module helps you run a recurring security-awareness program from elba. Start with content from the training library, tailor it to your organization, choose the audience and delivery pace, then follow completion from the reporting view.

Only employees who are both enrolled in elba and included in a training's audience receive that training.

Build your training program

Open Training in the elba admin portal, then open the program configuration.

Choose training content

Use the training library to assemble your program. You can:

• Add or remove a training
• Reorder the program
• Copy an existing training and customize it
• Create organization-specific content
• Define an audience for each training, using everyone or selected groups

Review the complete sequence before activation. New employees enter the program from its beginning after they are enrolled and included in the relevant audiences.

Configure delivery

Set:

• The delay between enrollment and the first training
• The frequency for subsequent training assignments
• Whether quizzes are enabled

Training notifications use your organization's Communication Preferences. Depending on your setup, employees can receive them through email, Slack, Microsoft Teams, or Google Chat and complete the training through the employee experience or member portal. When an employee cannot be matched to the configured chat channel, elba falls back to email.

Activate, pause, or resume

Activate the program when its content, audiences, and delivery settings are ready.

• Pause stops new training assignments without removing employees' existing progress or previously assigned training.
• Resume restarts new assignments using the saved program configuration.

Create a custom training

Open the training editor and choose to start from a prompt or from scratch.

When starting from a prompt, you can describe what employees should learn and optionally add one PDF as source material. elba generates a draft training and, when enabled, a draft quiz. Always review generated content for accuracy and alignment with your policies before publishing it.

In the editor, you can:

• Edit explanations and guidance
• Add or change images
• Create and edit questions and answers
• Preview the employee experience
• Add translated versions

Supported employee languages are English, French, German, Spanish, Italian, Portuguese, Japanese, and Chinese.

Use quizzes

Quizzes can be enabled for the training program. Employees who meet the passing condition shown in the product can complete the assignment through the quiz; other employees continue through the full training.

Quiz results are included in employee reporting. Review generated questions and answers before enabling a training.

Monitor the program

Use the overview and reporting views to follow:

• Coverage and engagement
• Training completion over time
• Employees who are up to date, on track, or behind
• Completed, pending, and upcoming assignments
• Quiz results

Filter results by employee, group, training, or status. You can export reporting data to CSV for further analysis.

Send training or reminders manually

From reporting, select the relevant employees and use the available bulk action to:

• Send a specific training outside the recurring sequence
• Remind employees who still have training to complete

Before sending, confirm that the selected employees are enrolled and that the training audience is appropriate.

Recommended launch checks

Before activating the program:

1. Confirm employee enrollment and group membership.
2. Review the training sequence and audiences.
3. Preview custom and translated content.
4. Confirm the default communication channel and fallback behavior.
5. Send a limited assignment and check the employee experience.
6. Review reporting before expanding the audience.